Current Show Information

Whitehorse City Council is implementing the shut-down of various facilities announced by the Premier, and the advanced social distancing announced by the Prime Minister.

This page will help you stay up to date with Whitehorse Centre events that have been impacted by the Coronavirus pandemic. 

If you hold tickets to any events listed below, you have or will soon receive, an email advising of these cancellations or postponements and refund information. 

Any of our ticketed events not listed are still tentatively scheduled to proceed. 

Show Status

Date Show Presented by  Status Ticket Action
27 - 29 March Judy Australia 1964 Whitehorse Centre Cancelled Refund
3 - 4 April Summer of the Seventeenth Doll Whitehorse Centre Cancelled Refund
5 April Mirusia Entertainment Consultants Postponed   On Hold - pending rescheduled performance
9 April Splash Test Dummies Whitehorse Centre Cancelled Refund
15 April Salute to The Anzacs Whitehorse Centre Cancelled Refund
15 -  16 April Swansong Whitehorse Centre Cancelled Refund
20 April Showcase 69 City of Whitehorse Band Cancelled Refund
1 - 2 May Grace Under Pressure Whitehorse Centre Cancelled Refund
9 - 23 May Beautiful - The Carole King Musical NOVA Music Theatre Rescheduled to Billinook College Oct 2020 Refund
29 May - 13 June Mamma Mia Babirra Music Theatre Rescheduled to Karralyka Centre in Oct 2020 Refund

 

Refunds

Online or phone purchasers 
Refunds will automatically be applied to the credit card number provided at the time of booking. 

Cash, cheque, EFTPOS or gift card purchasers 
Whitehorse Tickets will contact you directly to discuss your preferred refund option.

Refund options include:

  • Credit/Debit card (VISA or Mastercard)
  • Exchange tickets to an alternative performance
  • Cash refunds are not available

Delayed Debit Payments:
2020 Season Subscribers who opted for our pay-as-you-go Delayed Debit program will automatically have payments cancelled. 

Third-Party Sellers:
If you purchased tickets via a third party or via producer allocation (i.e. Babirra, Nova, City of Whitehorse Band) you will need to contact the organisation directly for a refund/exchange.

Transaction Fees: Any online or phone transaction fees applied to your original purchase will be refunded. However, if you purchased tickets to multiple shows within one transaction, we will refund your transaction fee if/when all shows within the booking have been cancelled. 

 

Processing

Anticipated timeframes:
We will process ticketing refunds in show-date order and ask you to bear with us, as we have many shows to process. 

Refund notification:
You will receive email or SMS notification/s once your refund/s has been processed. 

Multiple Shows:
Refunds will be applied to all transactions associated with a Booking Reference number. If you purchased multiple shows in one transaction, in most cases, the total amount will be refunded in one payment. If you have booked multiple shows in separate transactions, these will be refunded individually.

 

Ticket Reservations

Any unpaid reservations held by Whitehorse Tickets for any the above-listed shows have now been cancelled. No further action is required. Due to the cancellation of many social group meetings, we have extended our group reservation payment deadlines to 4 weeks prior to performances for any of our un-effected performances.

 

Bravo - 2020 Professional Season

We are currently working with producers and artists to source possible alternative dates and/or venues for some of our cancelled Bravo season performances. Should we be able to reschedule performances, original ticket holders would be offered a priority booking period and comparable seating based on their original booking.

 

Contact Us

Whitehorse Tickets
Monday to Friday
10am to 4.30pm
tickets@whitehorse.vic.gov.au
Phone : 9262 6555. 

Due to the temporary closure of Whitehorse Centre, our Box Office services are now limited to phone and email communication only. Please do not visit the centre as it is temporarily closed to the general public.